Short version: anywhere from free to fifty grand. That's not a useful answer, so let me give you a better one: the honest range for a real small business, and what actually drives the price up or down.
The honest ranges
For a small business website that actually does its job (mobile-first, fast, easy to update, contact built in, basic SEO), here's what you're looking at right now:
- Free to $50.A Wix or Squarespace template you build yourself. Fine for a placeholder. The cost is your time and the fact that it looks like everyone else's.
- $500 to $1,500. A simple custom one-pager or a clean Shopify/Webflow build. Good for a service business that just needs a real presence. This is where my own builds start: simple one-pagers from $499.
- $1,500 to $5,000. A real custom site, designed for your business specifically. Built to be findable on Google, fast on mobile, easy for you to update. Most small businesses live here.
- $5,000+. Custom design plus e-commerce, inventory, or other custom features. Anything with a real online store or product catalog.
What actually drives the price
Mostly it comes down to three things. The rest is detail.
- How custom the design is. A template tweak is hours of work. A real custom design is weeks. The difference shows up online, but only after the first ten seconds.
- How much you sell through the site. A brochure site that just says what you do and lets people contact you is way cheaper than something that takes payment, manages inventory, sends order confirmations.
- How much SEO and content work is included. Page titles, meta tags, clean URLs, local SEO, Google Business Profile setup. That all takes time. You can do it later for cheaper, but the cheap options usually skip it entirely.
Where the cheap options cost you more
The thing nobody tells you about a $50 template site is that you'll spend twenty hours of your own time building it, it'll never quite look right, and two years from now you'll pay someone like me to rebuild it anyway. I've done that rebuild more than a few times. Owners always say the same thing: I should've just done it right the first time.
The cheap options also tend to skip the boring stuff that makes Google actually find you: clean URLs, meta tags, mobile speed, Google Business Profile setup. A beautiful site that nobody searches for is a brochure you printed and put in a drawer.
My honest take
Simple one-pagers start at $499, and for most Pittsburgh small businesses I work with, a custom multi-page build lands in the $1,500 to $4,000 range. That gets you something you're proud to send people to, that actually shows up when locals Google what you sell. More than that and you're usually paying for design awards your customers won't notice. My starting rates are all listed on the pricing page.
Every quote I send is detailed. You see exactly what work it covers, and nothing gets added to your bill without your okay. If a project runs into something unexpected, I tell you first.