Your front desk and back office, run for you
One monthly number and I run the calls, texts, reviews, books, website, and search for your business, with every system watched so you find out it worked instead of finding out it broke.
Two plans
Month to month. Everything you see below is written as what actually happens.
Operations: what happens, $749/mo
- When a call comes in, the AI receptionist answers in your business's voice, day or night, answers the real questions, and books the appointment straight into your calendar or Square. The build is included, a $799 value.
- When she can't handle something, she takes a message and texts it to you right away with the caller's number and a short summary, so nothing waits on a voicemail.
- When a call is missed or drops, the caller gets a text back on your existing number, so they reach you instead of the next business on the list.
- When someone books, they get a confirmation and a reminder. When the visit is done, they get a review request. Customers who haven't been back in a while get a win-back text.
- Every night, every call gets reviewed. Anything that went wrong gets caught and fixed, answers get sharper, and response time stays under 2 seconds without giving up accuracy.
- Every morning, you get a text with the day's appointments, so you know what's coming before you walk in the door.
- When a Google review comes in, it gets a reply in your voice within a day, good or bad. Your listings on Google, Bing, Apple Maps, and Yelp stay consistent, so customers and search engines see the same hours, phone, and address everywhere.
- When a customer calls or books, we track where they came from, whether that's Google, your ads, your website, or a referral, so you know what's actually bringing in business.
- Every month, your books are categorized and reconciled in QuickBooks, ready for your accountant. Standard small-business volume is included; heavier books are quoted.
- All month long, your website is hosted, backed up, edited on request, and checked every few hours. Your Google Business Profile stays current and a new post goes up aimed at a real search opening.
- Once a month, you get one plain report: calls answered, bookings, where customers came from, reviews, where you show up in search, and everything we fixed.
Partner: everything above, plus, $1,500/mo
- Every quarter, I build a new custom AI agent around one job in your business: quoting, follow-ups, scheduling, inventory and costing, invoicing, or crew check-ins. You pick what eats the most time.
- When something breaks, a watcher that runs outside your systems catches it. Safe fixes happen on their own and you get a note saying what was done. If it can't be fixed safely, your phone rings. Every action is logged.
- Before any agent goes live, you get a one-page permission sheet showing what it can read and what it can change. Anything that changes data stays off until you sign off.
- Once a month, a scoreboard of what your systems did: hours saved, dollars replaced, what ran, what broke, and what got fixed. Then a planning call on what to build next.
Why a watcher matters
Most businesses that automate something never automate knowing it still works. A reminder system that quietly stopped sending looks exactly like one that's running, until a customer doesn't show. The watcher on these plans runs outside your systems, so if one of them goes down, the thing watching it doesn't go down with it. You hear about problems from me, with the fix already done, not from a customer.
Running on a real Pittsburgh business
Lost Sheep Salon runs this stack today: the receptionist answering and booking into Square, messages texted straight to the owner, every call reviewed nightly. In her first twelve days the receptionist answered 46 calls for $4.30 and booked the biggest appointment of the month. The full story is in I put an AI receptionist on a real Pittsburgh salon's phone.
Starting from scratch?
A new website is its own one-time project, starting at $750, and every website quote includes your first 3 months of SEO. If a big day-one bill is the problem, the build can be paid monthly instead. Full starting prices are on the pricing page.
The ownership guard
Your domain is yours from day one, the receptionist runs in your own accounts, and the site files are yours once the build is paid. While you're on a plan I host and maintain everything, but if you ever leave, you leave with all of it.
Common questions
What do the partnership plans cost?
Operations is $749 a month and includes the AI receptionist build. Partner is $1,500 a month and adds a new custom AI agent every quarter, a watcher that fixes what breaks, and a monthly scoreboard. A new website is a separate one-time project, starting at $750 with your first 3 months of SEO included.
Why is Operations worth $749?
Priced separately, the pieces you can buy on their own run $836 a month (Trained & Tuned $119, texting $99, bookkeeping $300, website care $119, SEO $199) plus a $799 receptionist build. Operations bundles all of it for $749 with the build included, and adds things that only come with the plan: a morning text with your appointments, every Google review answered, your listings kept consistent, and tracking of where each customer came from.
What's the difference between Operations and Partner?
Operations runs your front desk and back office: calls, texts, reviews, books, website, and search, with every system watched. Partner adds new capability every quarter, a custom AI agent built around how your business actually runs, plus a watcher that repairs problems on its own and tells you what it did. Most businesses start on Operations and move up once the front desk is handled.
Is the AI receptionist real, or a demo?
Real. One has been answering Lost Sheep Salon's phone in Pittsburgh since the summer. In her first twelve days she answered 46 calls for $4.30 in usage, shut down about twenty scam calls, and booked the biggest appointment of the month.
Does the texting use my business number?
Yes. Reminders, text-backs, and review requests go out from the number your customers already know. Texting is registered with the carriers before launch, which usually takes about a week, so we file that at the start while everything else is being built.
Am I locked into a contract?
No. Both plans are month-to-month. I ask for a fair shot, since real results take about a quarter to show, but that's a request, not a contract.
Who owns everything?
You do. Your domain is yours from day one, the receptionist runs in your own accounts, and the site files are yours once the build is paid. If you ever leave, you leave with all of it. No hostage games.
See which plan fits
Tell me about your business and I'll email you back, usually within a day, with which plan fits and what your first three months would look like.