Plain-English notes
The questions I get asked most, written out so you don't have to guess. No fluff, just what I'd tell a friend.
What are missed calls costing your small business?
The phone rings while you're with a customer, it rings out, and that booking goes to someone else. Here's the real cost, and the modern fix that catches every call.
Read →Why isn't my business showing up on Google?
You search your own business and it's right there, so why can't customers find you? The real reasons, and how to fix each one.
Read →5 signs your books are behind
Five honest warning signs your bookkeeping has fallen behind, and what to do about each one before tax time turns into a panic.
Read →Do I need a website if I have a Facebook page?
What a Facebook page does well, where it quietly costs you, and why you really want both: a site you own and social you don't.
Read →How much does a bookkeeper cost?
Real ranges for monthly bookkeeping and one-time cleanups, and the three things that actually drive the price up or down.
Read →How much should a small business website cost in 2026?
The honest range, what drives the price up or down, and where the cheap options quietly cost you more.
Read →When to clean up your books yourself vs. hire a bookkeeper
A decision framework based on hours spent, money missed, and how much sleep you're losing.
Read →5 things to fix on your Pittsburgh small-business website this month
Specific, free, can-do-tonight changes that make your site actually findable on Google.
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