Websites, AI Receptionist & Bookkeeping for Short-Term Rental Hosts
Hosting is three jobs at once: filling the calendar, answering guests at every hour, and keeping the money straight. I build the tools for all three, so you keep more of every booking and less of the busywork. I operate a Pittsburgh short-term rental myself, so I build the setup I'd want for my own listing.
A direct-booking website, so you stop handing over every fee
Every reservation through Airbnb or Vrbo hands the platform a cut and the guest relationship. A direct-booking site lets you own both, your property and your repeat guests, presented your way instead of squeezed into a template.
- Keep more of every booking. Direct reservations skip the platform fees that quietly eat into every stay.
- Own the guest relationship.Repeat guests can book you directly next time instead of starting over in someone else's app.
- Show the property your way. Your photos, your story, your local guide, with direct booking or a clean inquiry flow built in.
- Build something that's yours. A platform can change its rules or delist you overnight. A direct site is an asset you control, built mobile-first and made to turn up when travelers search.
New site, a redesign of something dated, or just keeping what you have current, I do all three. See how I approach it on small business website design, or read the honest numbers in how much a website should cost in 2026.
AI & automation, starting with a receptionist that answers guests 24/7
Guests don't call at convenient hours. A locked door at midnight or a wifi question at 2am shouldn't hit your voicemail, and a missed inquiry is a booking that goes to the next listing. An AI phone receptionist answers around the clock in your voice and handles the questions so you get your evenings back.
- Answers 24/7 in your voice. Trained on your property details, check-in steps, and house rules, so guests get real answers any hour.
- Handles check-in and access. Codes, directions, wifi, checkout, answered on the spot instead of waking you up.
- Captures booking inquiries.Takes the question and books a call or sends you a clean message so you don't lose the reservation.
- Fully managed, one unit or several. I build it, tune it, and keep it current as your listings and details change.
And it doesn't stop at answering. The receptionist is the flagship, but most of what I build for hosts is the automation around it, the routine that keeps you tied to your phone:
- Automated guest messaging.Check-in codes, wifi, directions, and checkout steps sent at the right moment, so you're not typing them at midnight.
- Review requests after checkout. A nudge goes out once the guest leaves, so more five-star reviews land without you asking.
- A digital guidebook or property mini-app. House info, local tips, and rules in one place guests can pull up themselves. See custom mini-apps and AI setup.
- Connect your calendars. Airbnb, VRBO, and direct bookings synced so two guests never land on the same night.
A one-time build from $399at founding rates, and it's yours, with usage billed at cost. If you're weighing what a dropped call really costs, I wrote about it in what missed calls cost your small business.
Per-property bookkeeping, so you know what each place actually earns
Payouts, cleaning fees, supplies, platform fees: STR money is messy. Airbnb and Vrbo pay you net of their fees, so your real income and expenses are buried inside one lump deposit. I keep it clean in QuickBooks so you know what each property actually earns, and you're not piecing it together at tax time.
- Payouts reconciled and broken out. Gross booking income separated from platform fees and host costs, so your numbers are real.
- Cleaning & supply tracking. Turnover costs categorized consistently so you can see true cost per stay.
- Per-property numbers.Income and expenses tracked by property so a winner and a money-loser don't just average out and hide each other.
- Tax-time ready. Clean, categorized books your accountant or tax preparer can work from without untangling a year of deposits.
I'm a QuickBooks Certified ProAdvisor and fully insured, so your financial details stay confidential. This is monthly bookkeepingthat keeps your records tax-time ready and works alongside your accountant; I don't file taxes or do CPA work.
QuickBooks Certified by Intuit · Levels 1 & 2I host too, so I get it
I personally operate a Pittsburgh short-term rental, so I know how much the platforms take, which guest calls come in and when, and exactly where STR money gets confusing. I'm not learning your business on your dime. I build for what actually moves the needle for a host, more direct bookings, guests handled, and books you can trust.
Common questions
Do I really need my own website when I'm already on Airbnb and Vrbo?
The platforms are great for reach, but every booking hands them a cut and the guest relationship. A direct-booking site lets repeat guests come back to you directly, and it's an asset you own that a platform can't delist overnight. Most hosts keep the listings and add a direct site alongside them.
Guests call at all hours, can an AI receptionist really cover that?
That's exactly what it's for. It answers 24/7, so a guest locked out at midnight or asking about the wifi at 2am gets a real answer instead of your voicemail. It's trained on your property details, check-in steps, and house rules and talks in your voice.
How does bookkeeping work when Airbnb pays me one lump deposit?
Payouts land net of platform fees, so your real income and expenses are buried inside one number. I reconcile each payout in QuickBooks, separate gross booking income from fees and host costs, and track it per property so you know what each one actually earns, not just what averages out.
What does it cost for a host?
Each piece is priced on its own and quoted up front. The AI receptionist is a one-time build from $399 that you own, with usage billed at cost, typically $50 to $150 a month. Websites and monthly bookkeeping are quoted to your setup. Tell me how many properties you run and I'll point you to the right plan and a real price, usually within a day.
Tell me how you host and I'll point you to the right fit
Tell me how many properties you run, which platforms you use, and which of the three you're after, and I'll email you a real quote, usually within a day. You can start with one piece and add the others later. See starting prices or get in touch.